E-Learning Content Bundle 1

Access to these e-learning courses in bundle 1.

1. Verbal Judo

2. Interpersonal Communications

3. Delegation and Time Management

4. Active Shooter Response

5. Swatting Call Training for 911 Operators

6. Federal Laws, Vicarious Liability & EEOC

7. Tactical Dispatch: The Critical Link on the Front Line

8. Quality Assurance: Turning Reviews into Results

9. Providing Outstanding Customer Service

10. The Psychology of Domestic Violence and the Role of the Telecommunicator